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Published On :
October 21, 2021
-- Featured

Increasing return visits by making your QRC do more

Kevin Colaco
CEO - Retailcloud

Retaining loyal customers is one of the most demanding tasks for restaurants. In order to get more customers, they need to focus on delivering great service. However, the inevitable happens when the customer leaves. In this article, we will be discussing how restaurants can keep their customers coming back for more by using QR code technology and contactless ordering.

So why not make a list of all the reasons your customer might enjoy their experience at one of your establishments? It could be anything from excellent service to a family atmosphere-every business is different and it’s important that you know what will appeal to your specific demographic.

How to Increase Return Visits for Food Business?

This article offers tips on how to promote your business with QR code technology. The means of communication is fast and easy, so it offers a symbiosis of benefits for both business owners and customers.

In fact, these services can help you reduce mistakes, sales declines, delivery delays, and increase profits.

The use of QR codes is not directly going to increase profit or sales indirectly, it is going to make a major difference because better services mean more return visits and that's what every business manager wants.

Here are some benefits of using QR codes that actually help to improve the return visits:

1- Better and Faster Order Serving

Customers want quick food serving and they want it without mistakes and errors. QR code-based menus give full control over digital ordering so the food service is automatically better with QR codes.

2- Improved Customer Experience

The technology that enables quick, easy, convenient orders is essential to increase customer loyalty. After all, hassle-free ordering is the first impression for a positive experience. If you are able to meet their expectations, customer retention is going to be a lot easier for you.

3- Reduced Costs & Increased Profits

Increased sales should be followed by reduced costs and price cuts. This way you improve sales and profits at the same time. More revenue offers better means to improve the business and customers will keep coming if you keep offering them great services.

4- Better Customer Satisfaction

Nowadays it is very important to listen to your customers' requirements because if they are not satisfied with their products or service, they will go somewhere else. It means a loss of profit for you.

So improving customer satisfaction is the main goal in every business and this is going to help you to make sure that your profits grow as well.

5- Improved Service Quality

Better sales should be followed by improved service quality. The improved quality gives customers a better perception of your business and they are going to come back again and again if they think what your business has to offer is good enough for their needs.

Let Tikt Help you with Customer Retention

Tikt is a futuristic tool that can equip your existing system with contactless ordering. Business growth is directly dependent on customer retention and Tikt focuses on improving all factors that influence the experience of customers with your restaurant.